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Diagnostic app aims to help users reduce downtime
診斷App幫助用戶(hù)減少停機(jī)時(shí)間

Control Techniques has launched a brand new mobile application to help drive users analyse and find solutions for common drive errors. Its new Diagnostic Tool application, available on Apple, Android and Windows mobile devices, is a quick and simple way for users of Control Techniques’ drives to solve any error codes which the drive may show.

Control Techniques公司推出了一款全新的移動(dòng)應(yīng)用程序，以幫助驅(qū)動(dòng)用戶(hù)分析和找到常見(jiàn)驅(qū)動(dòng)器出錯(cuò)的解決方案。這款新的診斷工具應(yīng)用程序適用于蘋(píng)果、安卓和Windows移動(dòng)設(shè)備，為Control Techniques的用戶(hù)解決驅(qū)動(dòng)可能顯示的任何錯(cuò)誤代碼提供了快速而簡(jiǎn)單的方法。

Built within the app are easy-to-use wiring diagrams for first time setup, plus links to the relevant manuals which provide the most comprehensive drive data and information.

App內(nèi)置有易于使用的第一次設(shè)置用接線(xiàn)圖，并提供最全面的驅(qū)動(dòng)數(shù)據(jù)和信息相關(guān)手冊(cè)的鏈接。

The app also has full contact details of the technical support teams around the world to aid you with any technical problems.

該App還提供全球技術(shù)支持團(tuán)隊(duì)的所有聯(lián)系方式，幫助你解決任何技術(shù)問(wèn)題。

Currently, the app has full information for all drives within the Unidrive M, Powerdrive F300, Elevator drives, Unidrive SP, Commander SK, Digitax ST and Mentor MP ranges.

目前，這款A(yù)pp具有Unidrive M、Powerdrive F300、電梯驅(qū)動(dòng)器、Unidrive SP、Commander SK、DigitaxST和Mentor MP系列中所有驅(qū)動(dòng)器的完整信息。

Users simply download the app, select their drive variant and enter the error code. The app will then display a full description of how to resolve the issue.

用戶(hù)只需下載該App，選擇他們的驅(qū)動(dòng)器版本并輸入錯(cuò)誤代碼。隨后，App便會(huì)顯示解決此問(wèn)題的完整說(shuō)明。

Jon Atkinson, engineering manager at Control Techniques, said; “It is often concluded that the cause of a drive trip is directly related to the drive hardware since it is the drive which indicates there is a problem. The reality is that 90% of the trips are caused by issues outside of the product which have triggered the drive protection.”  

Control Techniques公司工程經(jīng)理Jon Atkinson表示：“人們常常得出結(jié)論，驅(qū)動(dòng)跳閘的原因與驅(qū)動(dòng)器硬件直接相關(guān)，因?yàn)槭球?qū)動(dòng)器顯示存在問(wèn)題。但實(shí)際上，90%的跳閘是由產(chǎn)品外部的問(wèn)題引起的，這些問(wèn)題觸發(fā)了驅(qū)動(dòng)器保護(hù)。”

“Using the Diagnostic Tool application, users can quickly and easily access further diagnostics information to determine the most likely cause of the problem and how to resolve it to make the system operational again.”

“使用診斷工具應(yīng)用程序，用戶(hù)可以快速、輕松地訪問(wèn)更多診斷信息，從而確定最可能引發(fā)問(wèn)題的原因，以及如何解決這個(gè)問(wèn)題，而使系統(tǒng)重新運(yùn)行。”